Apply now »

eCommerce Key Account Manager, Drug

Want to deliver far more than just growth? As a eCommerce Key Account Manager, Drug with RB, you’ll have the freedom to turn an already-strong customer relationship into something beautiful. 


eCommerce Key Account Manager, Drug

Chicago, Illinois

Competitive Salary & excellent benefits package 


Taking forward a dedicated category strategy for one of our biggest national customers, you’ll develop solutions that mean progress for their business and ours. You’ll manage negotiations, develop promotional strategies, and build relationships with buyers, field sales teams and category development managers. If you ever spot an opportunity make things better, you’ll take it. And by doing so, you’ll boost satisfaction as well as sales.


About the Role

The eCommerce Key Account Manager (eKAM) will have the opportunity to create, own and execute the customer strategy for a key online retailer. Playing a crucial role in RB’s digital transformation this role will require strong organizational, strategic, and cross-functional skills with opportunities to interact with the eCommerce Leadership Team to drive success.



  • Develop and manage customer relationship with buyers; own customer strategy ensuring local RB business objectives are achieved
  • Achieve / exceed all key sales measures (POS Consumption, Gross Sales, Net Revenue, and Gross Margin)
  • Work in close partnership with Brand & Performance Marketing to ensure development & implementation of customer category strategy and best-in-class execution
  • Collaborate with Innovation Teams to identify macro-trends, curate an innovation pipeline, and execute launches
  • Partner with Demand Planning to ensure Customer Service levels are met / exceeded
  • Develop promotional strategy and execution (including trade budget management, competitive analysis, etc.) to effectively communicate back to the business



  • Bachelor’s degree
  • 2-5 years Sales/eCommerce related experience
  • Agile learner and collaborator
  • Strong commercial acumen
  • Excellent communication and organizational skills
  • Ability to travel required

In Return RB offer very competitive salaries with excellent benefits and the chance to progress your career within a truly global organisation.
RB is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence and business need.

Apply now »