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CKAM - Strategic Accounts

Job Advert

The CKAM (Institutions) is responsible for new business development primarily through Government e-marketplace (GeM) channel and ensure generation of repeat business from new accounts, with the end responsibility for budgeted Hygiene business volume and value.

Scope and Dimension of the Role:

•    Will be responsible for Key account creation and retention
•    Appoint and manage GeM dedicated distributors and ensuring that distributor achieves targets hence region targets are met
•    Major focus would be end customers across GeM segments – creation and retention
•    Travel as per requirement across the regions to meet desired results
•    Develop customers & distributor network in Tier 2 cities of these regions
•    Understand and adapt to the technological and operational changing requirements of GeM channel
•    Cross functional co-ordination especially with Marketing and R&D for optimal and faster response
•    Manage extensive distribution network for the GeM channel and related queries

Role Description:

Major Action: End user and Channel Partner Activity
•    Developing end-user accounts to maximise their potential 
•    To be intimately familiar with all features, benefits and applications for RB Products as well as our competitors
•    To ensure timely and accurate reports. Keep on an eye on competitor activity, market and industry trends
•    To act as a consultant with Local Distributor partners to maximise business opportunities 
•    To act as a consultant on best practices with end-users so as to solve customer problems
•    Make effective use of physical product demonstrations and presentations
•    Develop an extensive understanding, and knowledge of, key decision-making personnel in identified end-users
•    Adhere to agreed call cycles to service and maintain regular contact with key customers
Expected End Results
•    Improve business results - New Business growth
•    Improve distributor relationships
•    Own the customer

Personal Attributes:

Essential & Mandatory at the level of the position to ensure the job is done effectively and efficiently
•    PGDBM or MBA degree and some relevant sales experience of about 7 years will be preferred
•    Experience of handling distributors and B2B customers especially on GeM along with other key segments like office building, FMC’s, HoReCa, Healthcare, etc
•    First-hand experience of business working on GeM

Desirable but Not essential but generally considered to be required to do the job proficiently
•    Experience / contacts with customers / distributors in Tier 2 cities of these regions

Competencies
Cultural Fit (overall)
Leadership Competencies (Overall)
Sales Excellence
Business Excellence
Functional Competencies (Overall)
Equality

In Return RB offer very competitive salaries with excellent benefits and the chance to progress your career within a truly global organisation.
RB is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence and business need.

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