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Global Payroll Operations Head

Job Description



Main responsibilities of the Head of Payroll Operations include:


•  Ensure RB employees worldwide are paid correctly, on time and in accordance with both statutory issues and the principles of customer service are maintained

• Manage the day-to-day relationship with Neeyamo’s operations team, building strong connections and ensuring

• Ensure timely sign-off and upload of SEPA files for timely dispersal to RB employees

• To provide support and assistance to the Global Head of Payroll, and be responsible for implementing new disruption to the business or department
• To ensure all payslips (both electronic and hard copy) and end of year tax documents are sent to employees

• To guarantee statutory transmissions are sent to the appropriate organisations within the appropriate timescales

• Manage vendor completion of all payroll processing tasks and complete sign-off schedule for review ensuring

• Work closely with HR to ensure that the information received from HR Shared Services (interface from SuccessFactors), country HR / finance teams (flat files with other pay components) and loaded and captured correctly within Neeyamo’s

• Managing the review and reconciliation with Interface reports from SuccessFactors

• Managing incoming enquiries to service centre to agreed Service Level Agreement. Resolving queries at first

• Managing team to deliver support to the Payroll PMO team with UAT and related programme deliverables

• Reporting programme and system defects and other areas of concern to Programme Manager in a timely

• Taking overall responsibility to ensure Knowledge Transfer Activities between the global payroll team and

• Taking responsibility of delivering UAT activities within the global payroll Team Key Challenges:

• Developing new ways of working and breaking down in-country silos to establish global processes, standards

• Supporting an ambitious and aggressive payroll implementation plan

• Management of the payroll workload to meet operational requirements

• Responsible for the management and delivery of Team SLAs

• Periodical reviews of the current payroll processes, identifying efficiencies and opportunities for continuous

• Coaching the Team Leaders to ensure appropriate audit controls are in place throughout the payroll process.


In Return RB offer very competitive salaries with excellent benefits and the chance to progress your career within a truly global organisation.
RB is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence and business need.

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