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(Junior) Digital Content & CX Manager CHAT

Our brands move markets. Behind the brands are strong personalities with a clear goal: to make access to the highest quality hygiene, wellness and nourishment a right and not a privilege. Now we are looking for support. Ready for the most exciting career of your life?


Junior Digital Content & CX Manager Nordics & CHAT (m/w/d), Health

Heidelberg, Baden-Württemberg


As Junior Digital Content & Consumer Experience Manager, you are a valuable part of the DACH & Nordics eCommerce team for Reckitt’s Health category (which includes brands like Nurofen, Strepsils or Durex).  Content management is a key pillar within Reckitt's eComm strategy and growth ambition. You will be responsible for driving Reckitt’s eCommerce business through best-in-class content and onsite search optimization in Nordics & CHAT. You will adapt and optimise product content to increase sales on different ecommerce partner platforms (like online groceries and pharmacies, e.g. galaxus.ch or apotea.se) in the relevant countries. 
You will work closely with the brand and account teams to drive eComm best practices and return. You report to the eCommerce Marketing Lead and maintain a close collaboration with your colleagues in brand and trade marketing.  
The successful candidate will need to quickly take initiative and identify a clear priority roadmap for the countries, as well as establish an effective ways-of-working between the various stakeholders. 
You will be part of a rapidly growing function; therefore, a start-up mentality, hands-on approach and
entrepreneurial spirit are a must! 

You will love it, because ...

  • ... our products and brands are a unique platform for mutual success: with our new sustainability strategy we offer substantial long-term added value.
  • ... working in partnership is our motto: flat hierarchies, open doors and our "#Freedomtosucceed" mentality create the right atmosphere.
  • ... You will love Heidelberg: our modern office and numerous attractive benefits, such as flexible working hours and share savings plans are waiting for you.


You will be successful, because ...

  • ... you have a bachelor’s degree in marketing, media or business as well as minimum 1 year work experience. E-commerce, project management or content management. 
  • ... you are a team player and open personality, with strong communication skills for building trustful work relationships and managing projects 
  • ... you combine excellent organizational skills with quantitative capabilities, KPI focus, and a digital mind-set
  • ... you speak English fluently, German is a plus


You love our brands and are looking for the most exciting career of your life? Then apply online now via www.rb.com/karriere. If you have any questions, please contact us at karriere@rb.com. 


Welcome to the team!

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