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Manager-RPA

Job Advert

Want to be at the heart of things? As Manager-RPA, you’ll have the freedom to use your technical, leadership and commercial skills to run all IT Services for a major global business.

 

Manager-RPA

Hyderabad, Andhra Pradesh

Competitive Salary & excellent benefits package


Role 
•    Identify and deliver automations that provide sizable benefits to RB in terms of cost reduction and / or customer experience 
•    Ensure compliance across all automations and all RB standards are well adhered by the delivery partners 
•    Ensure right technical governance across all automations in IT Operations from design to support, ensure maintainability 
•    Assess the day to day operational activities done by application and Infra support teams and identify the automation opportunities across IT operations
•    Be the focal point for RPA and associated tools (i.e. UiPath, Ansible, Microsoft Bot Framework (Azure LUIS), AppLearn, WalkMe etc.)
•    Contribute to the digital strategy (including Digital Adoption) and defining automation roadmap
•    Drive the roadmap of RPAs, Bots AI/ML Implementations within the Run (IT Operations organisation) to ensure cost continues to go down while end users get consistent, consumer-grade experiences using tools and technology
•    Drive effective design and solution sessions by having good knowledge of Design Thinking, good experience in process automation, orchestration virtual assistants and digital adoption solutions 
•    Work closely with Automation CoE, Enterprise Architecture, Cyber Security and Data Privacy functions to address any solutioning requirements while keeping the pace of the digital transformation
Skills
•    Must have expertise on process automation and orchestration, experience in mid-large digital transformation programs that include RPAs, Bots, AI/ML solutions 
•    Automation, RPA, Virtual Assistants (Bots) and orchestration experience should be 4+ years (Should have experience in Technical Architecture, Design & Solutioning) so can effectively provide guidance to the vendor resources 
•    Excellent understanding of workflow-based logic, digital workflows, and the ability to understand operational process with a view to automate them end to end
•    Exposure to Digital Adoption Solutions such as WalkMe, AppLearn Adopt, and Omnichannel Solutions such as Anywhere 365, IPSoft Amelia Virtual Bot etc.

Technical Qualifications
•    Experience required should be between the range of 8 to 12 years (required) 
•    At least 3+ years of industry experience as Automation Lead, RPA or Digital Lead, and worked in Digital Transformation Programs within IT
•    UiPath Associate / Advanced (at least 1 required)
•    B.E. / B. Tech. or MCA (required)

Tools  (any 3 must)
•    UiPath 
•    Ansible
•    Microsoft Bot Framework (Azure LUIS)
•    AppLearn or WalkMe
•    Anywhere 365
•    ServiceNow Orchestrator 
•    APIs and Scripting (Python/PowerShell/Perl or similar)

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