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Research & Development Operations Assistant

Key Responsibilities


The R&D Operations Assistant will work with technical product development on key projects for the R&D team. 


  • Provide technical support for the North America Operations team including:
    • Direct and conduct routine evaluation of existing commercial products, including performance and stability testing and claim support.
    • Conduct evaluation of first production samples for new product launches, including performance and stability testing.
    • Conduct performance and stability testing on cost improvement projects and new supplier approvals.
    • Provide support to Supply for production startups, quality improvements, and cost savings projects.
  • Maintain appropriate level of communications with select Marketing and Supply personnel to accomplish objectives.
  • Provide appropriate technical knowledge to work independently toward multiple project objectives within established timelines.
  • Understands the product development process as it specifically pertains to R&D.
  • Respond to consumer complaints and quality issues, competitors' challenges and legal inquiries concerning technical matters relating to products marketed within the region.
  • Maintain good communications with Marketing, Supply, and Product Development functions to accomplish objectives. Maintain appropriate levels of communication with a variety of levels of RB management. Act as a technical resource to help educate local functions on technology and category product specifics.
  • Maintain laboratory equipment and execute laboratory work according to required safety and quality standards, as defined in the company's SOP's. Document all work in laboratory notebooks.
  • Participate in periodic quality audits.
  • Write reports documenting the various project activities.


  • BS/BA degree in a related science and 0-2 years’ relevant experience in Personal Care and/or Surface Care
  • Good formulation knowledge and understanding of chemical interactions
  • Excellent organizational and problem-solving skills
  • Strong interpersonal skills to nurture teamwork and foster an environment of achievement, including cross-functional Project Teams involving members from Marketing, Supply, Manufacturing as well as R&D
  • Proactive mindset fitting with RB Core Values and able to exhibit entrepreneurial attributes
  • Strong oral communication skills to effectively provide feedback to project teams or immediate supervisor
  • Strong written communication skills for accurate data entry and concise lab reports
  • Results-oriented and self-motivating, seeking information from others to accomplish objectives
  • Ability to display a degree of flexibility and adapt effectively to change
  • Timely execution of multiple project objectives within established timelines
  • Desire to learn, apply, and enhance skill set while seeking new opportunities
  • Excellent networking and communication skills
  • Proficient with common software applications, including MSOffice

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