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Consumer Relations Coordinator

Want to build a culture that puts quality first? As a Consumer Relations Coordinator at Reckitt, you’ll have the freedom to set the highest standards.

 

Consumer Relations Coordinator

Parsippany, NJ

Competitive Salary & excellent benefits package

 

Our customers are at the heart of everything we do. We are passionate about the safety and well-being of our consumers and this role will play a major role to ensure that we are maintaining the highest level of standards in Customer Relations. The ideal candidate is resourceful, flexible, self-starting and always identifying ways to push the status-quo. Always seeking new and better ways to operate. Supporting us in all interactions and building positive relations, you’ll:

  • Oversee management of fulfillment process for Consumer Relations
  • Coordinate product returns into the system of record for complaint management
  • Manage records to ensure compliance of department SOPs
  • Drive vigilance, identifying and acting on any trends
  • Keep our customers – and ultimately our business – safe.

 

You’ll succeed because…

….you’re experienced within consumer relations or customer service. You:

  • Have strong analytical skills and attention to detail
  • Are resilient, juggling multiple priorities and maintaining high standards, even under pressure
  • Are an excellent listener with superb interpersonal and communication skills – written and verbal
  • Work well independently as well as in a team, thriving in a fast-paced, dynamic environment.


You’ll love it because…

…you’ll get to make an impact like never before. You’ll be responsible for your own projects - we can’t wait to listen to your ideas. The products you get out there will make people’s lives better. Our iconic brands will provide an incredible platform for you. And our dynamic, ownership-driven culture will help bring the very best out of you, every day.

Equality

In Return RB offer very competitive salaries with excellent benefits and the chance to progress your career within a truly global organisation.
RB is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence and business need.


Nearest Major Market: New York City
Nearest Secondary Market: Newark

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