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eCommerce Associate CX Journey Manager

Want to see how far your ideas will take you? As an eCommerce Associate CX Journey Manager with Reckitt, you’ll have the freedom to bring your fresh thinking to some of the biggest brands and channels around.


eCommerce Associate CX Journey Manager

Parsippany, NJ

Competitive Salary & excellent benefits package


Focusing on our leading brands, the eCommerce Associate CX Journey Manager will be responsible for inspiring and designing the consumer journey. This role will be integral to our mission in achieving the best consumer journey for any parent within the Infant Child Nutrition business. You will: 

  • Drive the creation and adoption of consumer journey’s maps across the full funnel on eCommerce platforms such as Amazon, Target.com, Walmart.com etc.
  • Lead campaign execution and measurement including creative development to ensure best-in-class cross-channel execution
  • Develop a digital marketing strategy supporting overall brand growth and targets that will WOW our consumers
  • Convert eCommerce data into actionable insights which can help improve the conversion on details pages


You’ll succeed because…

…you’re hungry for the biggest challenge of your consumer brand marketing career. You:

  • Have experience related to executing CX/CRM/Digital campaigns in advancing roles
  • Enjoy managing projects that span organisational and geographical boundaries
  • Balance excellent execution with strategic thinking - setting the direction for a complex brand’s positioning and development
  • Put customers first and focus on creating a great experience for them. Always.
  • Thrive in a superfast environment


You’ll love it because…

…you’ll get to make an impact like never before. You’ll be responsible for your own projects - we can’t wait to listen to your ideas. The products you help us get out there will make people’s lives better. Our iconic brands will provide an incredible platform for you. And our dynamic, ownership-driven culture will help bring the very best out of you, every day.


In Return Reckitt offer very competitive salaries with excellent benefits and the chance to progress your career within a truly global organisation.
Reckitt is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence and business need.

Nearest Major Market: New York City
Nearest Secondary Market: Newark

Job Segment: Nutrition, Healthcare

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