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Customer Services Team Leader

Job Advert

Want to give your customers a reason to be happy? As Customer Services Team Leader with RB, you’ll have the freedom to find new ways for you and your team to delight them.


Customer Services Team Leader

Sydney, New South Wales

Competitive Salary & excellent benefits package 


Focused on the ANZ region, you’ll ensure delivery of excellent customer service. You’ll:

  • Manage and coordinate the team's reporting & operations, ensuring we deliver outstanding service
  • Understand customers’ unique requirements and use your knowledge of supply chain to deliver
  • Build the supply chain relationship with customers, and ensure every transaction goes smoothly – on-time and in-full
  • Most importantly, if you spot an opportunity to improve things, you’ll take it.


You’ll succeed because… 

…you’re a natural relationship builder, with experience in customer service, logistics or forecasting. You:

  • Understand fast-paced, complex supply chains
  • Are a creative problem solver, you take ownership of issues and see them through to resolution
  • Are analytical, technically proficient and an excellent communicator
  • Set the tone for your team - coaching, instilling a strong customer focus and setting high standards.   


You’ll love it because… 

…you’ll have the freedom to make a difference. You’ll put your own ideas into practice. The products you get out there will allow people to live healthier lives and have happier homes. And our dynamic, ownership-driven culture will bring the very best out of you, every day.


In Return RB offer very competitive salaries with excellent benefits and the chance to progress your career within a truly global organisation.
RB is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence and business need.

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