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Key Account Manager

Key Role
  • Develop and implement the sales strategy per customer in alignment with RB/ MJN’s strategic objectives (Net Revenue, Cop, Gross Margin, Working Capital), and to manage the customer relationship on an ongoing basis.
  • Full scope of RB/MJN’s commercial interaction with the customer, ranging from the development of sales strategy per customer to the management of promotional activities.  The role requires close cross-functional interaction with trade marketing, planning, marketing, logistics, finance, and IS.
  • Manage key customers on a day to day basis to resolve any business-related issues that may arise.
  • Responsible to deliver and develop the company's sales and profit targets.
  • Identify business opportunities in major hyper and supermarket chains and work closely with cross-functional team (Trade Marketing, Finance and Supply Chain) to realize those opportunities on project basis.
  • Coordinating the material necessary on the future plans for the business and the risks foreseen.
  • Conduct business planning and analysis of categories’ trends, competitors, and customer profiles are also necessary.
Professional Qualifications & Experience
  • A degree holder in any discipline, preferably in business/marketing field.
  • Minimum 5 years of experience in FMCG Key Account experience – Costco, PX Mart, Carrefour, RT Mart, and A mart.
  • Strong project management experiences and solid skills at Microsoft Word, Excel, and Power Point.
  • Able to work in a team, but in a stressful environment with strong problem-solving mindset.
Key Competencies & Personal Attributes
  • Results oriented, entrepreneurial, and self-motivating.
  • Tenacious and resilient, driven to achieve even when faced with obstacles.
  • Leadership and interpersonal skills capable of building strong working relationships and influencing and customers and internal teams.
  • Strong commercial understanding of business issues/opportunities.
  • Strong communication and negotiation skills.
  • Strong understanding of sales and marketing strategy and planning issues.
  • Strong analytical skills with ability to develop strategies, tactics and measurable implementation.
  • Ability to think outside the box. 
  • Fluency in English is essential. Fluency in other languages(s) is advantageous. 


Please note that the duties and responsibilities within this role may change over the course of employment, which will require flexibility


In Return RB offer very competitive salaries with excellent benefits and the chance to progress your career within a truly global organisation.

RB is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence and business need.

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