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DAM Administrator

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We are looking for a DAM Librarian who is passionate and driven by Content. The platform provides project management, review and approval, Digital Asset and Claims Management capabilities of thousands of end-users in approximately 80 countries. The global service hub will provide a mix of BAU and content management support and a range of other support – helping to ensure ongoing usage, leverage and optimization of the platform and the content managed and distributed by the platforms.

Responsibilities

•    Responsible for implementation and workflow of all digital assets alongside technology leads and internal senior stakeholders.
•    Ensure all stakeholders, both externally and internally, are receiving best in class client service on a day to day bases while operating in an ever-changing and extremely fast-paced environment.
•    Understands business processes, priorities, the company’s structure, culture, and workflows. 
•    Make approved/agreed platform configuration changes and master data changes.
•    Provide departmental support for Platform updates, performance and defect feedback.
•    Creating reports and make recommendations on improvements based on reporting and analytics.
•    Partner directly with our global content creator agencies to facilitate the distribution of key digital assets to be used in an array of markets. Upload/amend missing images if needed.
•    Own the full-lifecycle process of all digital assets including ingest, tagging, archiving, meta-data fields, performance tracking, etc.
•    Tagging all missing metadata, including advertising uses, product name, campaign and photographic style, etc. Supervising the work of the agency partners’.
•    Be on the lookout for new images to be tagged and named properly. Send download links of images if requested.
•    Communicate with the team if files are corrupt/missing, other issues are presented with the DAM and/or when the task is done.
•    Work with teams to purchase all fonts managing rights and usage.
•    Performs other duties as assigned.
 

Required skills

•    2-4+ years of global experience working with an enterprise-level digital asset management solution/MarTech platform.
•    Broad knowledge DAM and Meta-data systems, taxonomic development, DAM classification, search optimization, and workflow development.
•    An amazing problem solver with the ability to troubleshoot and deal with conflict resolution on a global scale.
•    Experience working in a fast-paced client environment where needs and timelines change rapidly.
•    High levels of awareness/understanding of marketing content development and content management lifecycles in digital, non-digital and moving-image channels.
•    Experience and knowledge of marketing content formats including creative development and distribution formats.
•    Knowledge and experience of working closely with advertising and creative agencies.
•    Excellent communication, client-facing and process skills and the ability to communicate clearly to a wide range of people both internally and externally.
•    A can-do focused attitude with the ability to drive tasks forward and meet demanding deadlines.
•    Very high attention to detail and management of volume data and tasks.
•    The ability to proactively address issues and make recommendations for sustainable change.
•    Extremely capable of picking up new technologies quickly and a proactive self-educator.
•    Bachelor’s degree in a related field.

Equality

In Return RB offer very competitive salaries with excellent benefits and the chance to progress your career within a truly global organisation.
RB is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence and business need.

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