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Consumer Data (Migration) Product Analyst

Job Advert

 

Want to see technology make the difference? As Consumer Data (Migration) Product Analyst, you’ll support the business teams in their daily use of the platform, identifying improvements and project implementations and has the following objectives:

 

  • Engaging with internal business stakeholders from different brands and domains to elicit their requirements, assess them, assure common understanding and define the scope of project/change.
  • Providing business-oriented expertise and, where required, leading the business on projects.
  • Providing system and platform expertise to business stakeholders, including presales activities.
  • Configuration of the tool where needed

 

All include consideration and compliance with RB standards, security, and CCPA implications.

 

You will:

 

  • Elicit requirements through the use of application design sessions, interviews, document analysis, requirements workshops, surveys, business process descriptions, business analysis, user stories, domain modeling, scenarios, task and workflow analysis, solution presentation.
  • Analysis of requirements with regards to Customer Data Platform and eCRM System(Salesforce Marketing Cloud) capabilities, defining solutions and strategy of implementation.
  • Create and maintain the documentation of your efforts and communicate the results with stakeholders.
  • Actively seek to share and be open to best practices, new ideas, opportunities, and issues.
  • Design business-driven information technology solutions together with the vendor.
  • Actively drive the enhancement/modification of supported solutions and processes related to it.
  • Work closely with internal business stakeholders, external partners, and vendors.
  • Ensure all IT security risks are covered in the rollout of the system. All activities must be performed with special attention to CCPA requirements.

 

You'll succeed because you have

 

  • Proven practice in Business Analysis techniques, with at least 4 years of experience in a client-facing role.
  • Good qualifications in digital technologies, with at least 4 years of experience.
  • Experience with marketing teams (cooperation with them).
  • Ability to communicate ideas in both technical and user-friendly/business language.
  • Ability to quickly understand business needs.
  • Knowledge of technology standards, solutions modeling, and services design.
  • Demonstrated ability to apply technology solutions to business problems.
  • Knowledge of security, database principles, and operating systems.
  • Knowledge of Marketing business functions.
  • Strong business acumen, financial and business metrics understanding.
  • Expertise in providing on-site and remote software technical support for customers and business stakeholders.
  • Experience in process flow design.
  • Basic Knowledge of HTML, CSS.
  • Knowledge of Rest API architecture.
  • Knowledge of obtaining information from SQL/non-SQL Database.
  • Ability to create scripts in Java or Python which will perform Rest API call outs.
  • Basics of how to create campaigns in Salesforce Marketing Cloud.

Equality

 

In Return RB offer very competitive salaries with excellent benefits and the chance to progress your career within a truly global organisation.
RB is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence and business need.

Apply now »